Send & Receive SMS through your phone system console. Use your Virtual Attendant phone number to communicate with your customers through SMS. Provide customer support, send a billing reminder or send sale, specials and discount announcements to advertise your products or services. You can create multiple users / employees and multiple groups, such as Tech Support, in your console. You can then assign users to different groups and have messages delivered to a group. These messages will then appear in the group inbox and each user in the group will see it when they log in. Users can respond to SMS messages right from the inbox.